Professional Profile:
I am an IUPUI journalism student with 5+ years of training and education in reporting, writing, editing and photograghy. I have 2 years of experience in life insurance as a Policy Administration Specialist and 11 years of experience in auto insurance as a Claims Customer Service Representative, Claims Processor, Underwriting Representative and a Business Insurance Underwriting Assistant.
Qualifications:
Customer Service Power Point
Video/Newspaper Editing Excel
Graphic Design Microsoft Word
Writing
Experience:
Internship
September 2011 - Present
WTHR-13 - Indianapolis, IN
Internship
September 2011 - Present
WTHR-13 - Indianapolis, IN
- Working on the assignment desk, answering phones and gathering information through phone calls, making maps for crews in the field, and other clerical tasks.
- Assisting producers by re-writing copy, gathering news information via the phone, timing video segments, editing video segments to accompany scripts, and assisting in production of news graphics.
- Accompanying news crews in the field as they gather information and video.
- Shadowing reporters and photographers in an effort to learn writing and editing skills
- Preparing news content for WTHR's website and radio newscasts.
Business Insurance Underwriting Assistant
1999 - 2010
State Auto Insurance – Indianapolis, IN
- Reviewed applications for insurance, renewals, endorsement requests and cancellations to determine if additional information or authority is required.
- Rated, coded and entered required information for quotes, new business, renewals and endorsements. Performed other entry work required to support the region's business insurance book of business .
- Processed all business insurance transactions including quotes, new and renewal business, endorsements and miscellaneous items in accordance with established underwriting guidelines and department productivity, quality and service objectives.
- Prepared new business, renewals and change requests for review by the business insurance underwriter when such items are beyond my authority.
- Secured additional information form agents.
- Maintained necessary business insurance manuals and/or other reference materials in order to appropriately process assigned work.
- Other duties as assigned.
Education:
Indiana University-Purdue University in Indianapolis
Indianapolis, IN
Major: Journalism
Minor: Sociology
